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Business SoftSkills Series

Business SoftSkills Series
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12 videos in this collection

Introduction to Soft Skills and Power Listening
If you know your soft skills, it will be easier to get a job and get promoted. This is a fact in the business world. Included in this video is…
Business Verbal Communications
The typical business person spends over 75% of their time interfacing with others, so it is no surprise that most organizational problems are due to poor verbal communications. It has…
Introduction to the Business World
Knowing what to expect in business - from an employer's point of view - is what this video will teach you. It includes actual discussions with people telling of their…
Resume Writing
This video introduces the six rules to resume writing. In addition, it is followed with the six steps to creating a resume that will get read. The video shows a…
Finding a Job
Finding a job in the market today is more competitive than ever. This video walks you through the current methods and best resources available in looking for a job.
Workplace Relationships
This video lesson is an in-depth lesson about the workplace. It discusses topics such as your work area, when to notify your supervisor, what to do when you have completed…
Phone Etiquette
The phone is still an important form of communication. It can be the only contact a person may have with you. The impression you leave on the phone with a…
Email Essentials
Email is one of the most active forms of communication in business. Yet, employers are asking that employees learn to use proper communication skills when emailing customers or internal personnel.…
Business Written Communication
A study by the College Board National Commission on Writing stated that 33% of the nation's workers do not possess the basic writing skills required for their positions. This study…
Customer Service Basics
Having the correct customer service skills can maintain a company's image and prevent them from losing customers. Knowing how to handle frustrated customers and when to get a supervisor involved…
Career Transitions
This video is a step-by-step program to help you determine the best career for you. If you are coming out of the military, a graduating student, or someone who has…
Interviewing and Business Networking
Packed with information on the correct way to handle interviews and how to network, this video offers the four important steps for a successful interview. It explains how to create…

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